Sustainment
Published on April 16, 2023Our clients value our approach to sustainment, which begins at project inception. We concurrently build foundational sustainment activities and processes to be used long-term, strengthening an organization’s ability to substantially reduce the flurry of activities post-Go-Live. With processes firmly in place, organizations can better direct support for end users during this critical time.
- Change governance program
- Health checks (post Go-Live) with recommendations/interventions
- Call center operations
- Clinical optimization and sustainment
- System analysts/builders